Learntastic

Sales Operations Coordinator

Remote
Full Time
Mid Level
LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries—from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful—anytime, anywhere.

We're looking for a Sales Operations Coordinator to join our team.

Key Responsibilities
  • Engages with customers concerning new and existing purchase orders or quotes, documenting any changes, and ensuring all customer records and information are accurate and up to date.
  • Prepares customer product expectation and pricing quotations; enters and acknowledges customer orders; maintains customer due dates, shipping schedules, and related order information.
  • Coordinates product shipments with internal departments, including but not limited to scheduling, production, warehouse, and finance.
  • Documents and resolves customer issues and complaints related to order status, warranties, damage, freight claims, credits, special invoices, and other concerns using appropriate systems.
  • Understands and applies quality standards applicable to the position and maintains standard operating procedures within document control files.
  • Stays abreast of customer orders and maintains related information to ensure timely and accurate production and shipment of products.
  • Develops product and application knowledge to effectively address customer needs and promote the sale of new or additional services.
  • Issues invoices and credits in alignment with the finance department, including applying transactions through customer supplier portals as required.
  • Manages orders within customer supplier portals, which may include accepting or rejecting orders.
  • Engages with customer accounts payable departments to resolve past-due invoices in coordination with the finance department.
  • Processes and provides commercial invoices and customs documentation for international shipments.
  • Creates reports and correspondence for customer and departmental use; performs miscellaneous clerical functions including typing, filing, data entry, answering telephones, and covering for other department personnel as needed.
  • Assists the Sales Department during staff absences or as business needs require.
  • Prepares customer and internal reports related to sales activities.
  • Identifies and communicates observations and recommendations for process improvements that drive revenue growth or reduce costs.
Desired Qualifications
  • Two years education from college or technical school, or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Proficiency on an IBM compatible PC using Microsoft Word, Excel Windows. Experience with ERP and CRM online computer systems
Work Environment + Language Requirements
  • Global remote position
  • Requires at least 6 hours of overlap with U.S. Central Time each day
  • Minimal or no travel
  • Fluency in the English language; written and verbal proficiency (B2 level minimum on CEFR scale)
  • Reports to U.S.-based Customer Service Leadership
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*